1. Delivery coverage
Mahaa Mart delivers across India. Orders are shipped to the delivery address provided by the customer at the time of ordering.
2. Order processing
Orders are processed after order confirmation and, where applicable, after payment confirmation. Processing times may vary depending on order volume, product availability and operational factors.
3. Delivery timelines
Shipping and delivery timelines may vary based on location, courier availability and other circumstances. Any delivery estimate shared with you is indicative and should not be treated as a guaranteed delivery date unless Mahaa Mart expressly confirms a guarantee for that order.
Delays caused by courier or logistics circumstances may occur. Mahaa Mart will make reasonable efforts to keep you informed where we become aware of a significant delay.
4. Shipping partners
Mahaa Mart may use suitable courier or logistics partners available for the delivery location. Shipping methods may vary by destination and package requirements.
5. Customer responsibilities
Customers are responsible for providing:
- an accurate and complete delivery address; and
- a working contact phone number for delivery coordination.
If a package cannot be delivered because of incomplete or incorrect address details, or because the recipient is unreachable, Mahaa Mart may contact you to arrange a reattempt or alternative resolution. Additional charges may apply in some reattempt or re-dispatch cases and will be communicated where applicable.
6. Shipping charges
Shipping charges, if applicable, will be communicated at checkout or during order confirmation. Where a shipping charge is stated as non-refundable for a particular order, that will be communicated clearly for that order.
7. Damaged or missing packages
If a package arrives damaged, or if items are missing, please report the issue within 7 days of delivery with order details and supporting photographs or videos where reasonably needed. Related processes are described in our Return Policy and Refund & Cancellation Policy.
8. Contact
For shipping questions, contact Mahaa Mart:
- Phone / WhatsApp: 6305062145
- Website: https://mahaamart.com
- Address: 2nd Cross Rd, Tavarekere, Cashier Layout, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560029